Hotel Course - Hotel Course Hotel Course Hotel Housekeeping Room Boys And Girls Training Hotel Reception front office operation &public relation Call us Course-fees

Hotel Course

Hotel Course

Hotel Housekeeping Room Boys And Girls Training
Hotel Reception front office operation &public relation

Hotel Reception (Duration 03 Months)

Course Fees : 30,000.00 /-
Admission : 5,000.00 /-

Introduction to Travel & Tourism
Types of Hotels & Facilities Offered
The Role of Front Office & Functions
Front Office Equipments
Room Reservation
Prospering For Guest Arrive
Registration Processes And Handling Guest
Handing Check in & Check Out
Maintaining Guest Records
Room Change And Upgrading Procedures
Dealing With Room Keys
Telephone Etiquette
Handling Information and Communication
Front Relationship with other Department
Handling Guest Valuable & Safety Deposit Boxes
Prospering Guest Bills Departure Procedures
Handling Guest Complaints
Handing Foreign Currency
Reservation Charts

Hotel housekeeping (Duration 03 Months)

Course Fees : 30,000/-
Admission : 5,000 /-

International certificate will provided
777821153
Colombo/Kandy
academiccambridge154@gmail.com

History of the Lodging Industry
Introduced of Hotels &Tourism
Department of Hotel
Personal Hygiene
Different Types & Status of Rooms
Organizational Structure of Housekeeping Department
Job Description of Room Boy / Maid
Cleaning Agent Cleansing Equipment and Cleaning Methods
Seasonal Closing Down
Handling Linen
Cleaning Agent Cleansing Equipment and Cleaning Methods
Cleaning & Maintaining Different Types of Floors
Room Cleaning Processes
Cleansing Procedure of Different Statuses of Rooms
Cleaning Procedures of Office & Public Areas
Lost & Found Procedures
Headline Linen
Linen Room & Laundry Operation